Assistant Manager, DSP ConsultingMBCL (CAS)

工作地点: 北京 发布日期: 2011-08-29
招聘人数: 1 工作性质: 全职

职位描述/要求:

Objective of job
- Conduct retail consulting at selected Mercedes-Benz retail outlets across China in the operational business areas of after-sales (service and parts)
- Maintain and further develop retail consulting concept, approach and tools
- Conduct retail projects to optimize after-sales process and improve customer satisfaction
Job designation
1. Conduct Retail Consulting
- Conduct on-site consulting and off-site implementation support and monitoring in the after-sales (service & parts) area. Provide comprehensive reporting of consulting activities and participate in review meetings with MBCL and managers to report on consulting activities.

2. Enhance Retail Consulting Concept, Approach, and Tools
- Continuous development and enhancement of the consulting concept, approach and tools for the after-sales consulting.

3. Conduct Retail Projects
- Conduct retail projects to further optimize the retail operation and improve customer satisfaction.

4. Support Senior Manager and Manager of Retail Consulting Team
- Complete tasks assigned to by Senior Manager or Manager as and when required.
Qualification required
Education:
- University (business, economics, marketing, engineering)

Experience:
- 5 years of working experience (preferably in automotive or auxiliary industry)

Special Knowledge:
- Understanding of automotive retail business
- Knowledge in after-sales process and consultancy
- Excellent communication and analytical skills
- Fluent in English and good command of MS Office applications.

职位申请程序:

This job is regular.

请发送您的简历到下边的电子邮箱:
mbcareer@daimler.com

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