Officer – Business System, Service

工作地点: 北京 发布日期: 2010-07-27
招聘人数: 1 工作性质: 全职

职位描述/要求:

Objective of job
• Execute the implementation and new release of IMS&DMS China systems in parts module with objective to align business needs and system functions.
• Do training and provide deployment support for the initial roll out and subsequent new release of partse business systems to ensure smooth running throughout China
• Assist on system support and consultancy on parts business systems for CAS and dealers to utilize them to achieve business goals.
• Contribute to system enhancement or business process optimization on parts business systems for CAS and dealers to achieve the common objective of continuous improvement.
• Contribute to IMS&DMS China system integration to promote close cooperation between dealers and MBCL in parts aspects.
• Draft and maintain DMS China country template and IMS reference documentation in parts module to guide the system implementation and enhancement for achieving DMS&IMS projects objectives.
Job designation
1 System implementation for rollout and new release (Parts)
• Assist checking the content of new release.
• Assist verify and amend the content of existing parameters, documents and reports to cope with the changes of new release.
• Assist perform integration testing of the new release on stage system.
• Assist the implementation of DMS roll out in MBCL dealer network for all related matters.
• Communicate standard functions and parameter settings to IMS/DMS key users.
• Verify the business process of dealer against the standard functions of IMS/DMS.
• Assist application of standard reports and document

2 System training and deployment assistance (Parts)
• Organize and provide DMS training to MBCL internal staff/dealer key users.
• Organize and provide IMS parts training to MBCL internal users.
• Assist the maintainence of training syllabuses, training agenda, and user manual in connection with the CT.

3 System Support and consultancy (Parts)
• Contribute support services to existng IMS/DMS users of parts modules.
• Tailor made reports to cope with IMS/DMS users specific needs.

4 System development (Parts)
• Perform quality and integration test of new release on new function in IMS/DMS.
• Collect feedback from key users and review the business needs to IMS/DMS.
• Participate the national user group meeting(parts area) to promote improvement.

5 System integration with wholesaler IMS / retailer DMS (Parts)
• Execute the updating of parts master data - distribute new price file, and supression file from IMS to DMS.
• Create local parts in line with supplier information.
• Monitor the submission of key performance reports by dealers.
• Extraction from dealer parts database to prepare specific reports for CAS functional dept.
• Working together with CAS functional dept. / region to assure the data quality of dealer parts records in DMS.
• Conduct the checking of the translated parts data.

6 Country template (CT) management (Parts)
• Documentation – create and maintain the full set of CT and IMS documentation.
Qualification required
Education:
• University degree.
• Major in business management, computer applications is a plus (business system preferred).

Experience:
• Minimum 2 years' aftersales service industry.
• Spare parts procedures and warehouse practice.
• Training activities.

Special Knowledge:
• Active seeker of information and knowledge.
• Enjoy training other people.
• Persuasive and able to communicate in a structured and logical way.
• Market / customer oriented.
• Willing to travel.
• Fluent English and Mandarin.
• Practical English and Chinese in written communication.
• Knowledge in end user computing.

职位申请程序:

This job is regular.

请发送您的简历到下边的电子邮箱:
mbcareer@daimler.com

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