Senior OfficerAfter-Sales Strategy & Business Development

工作地点: 北京 发布日期: 2010-03-10
招聘人数: 1 工作性质: 全职

职位描述/要求:

Objective of job
Development and implementation of strategic and tactical concepts coupled with policies, guidelines, tools and targets to improve and maintain a profitable After-Sales business on wholesale and retail level, while increasing the Customer Satisfaction with our products and services.
Job designation
1. After-Sales Strategy
Collect market research data, competitor information and internal business intelligence.
Work closely with director to develop a long and mid-term After-Sales strategy.

2. Business Development
Assist to maintain and further develop a profitable and customer focussed After-Sales business on wholesales and retail level.
Assist to maintain a high vehicle/customer retention and market share.

3. Product Management
Develop and implement After-Sales Products and Services.
Assist to develop and implement respective tools, policies and guidelines

4. Monitoring & Controlling
Using controlling tools, e.g. MRA, to monitor the effectiveness of implemented products and services.

5. After-Sales Capacity Planning
Monitor the vehicle population development.
Assist to establish the After-Sales retail capacity and implement it by collaborating with relevant department.

6. Market Research/Analysis/Intelligence
Implement, analyze and develop actions related to market research and intelligence.

7. Project Participation
Participate in and contribute to internal, regional and worldwide projects and conferences.
Qualification required
Education:
University degree in Business Administration, Marketing or relevant experience in strategic planning, project management and product marketing.
Fluent in oral and written English.
Knowledge of German will be a plus

Experience:
At least two years experience in an automotive business environment.
Excellent analytical, research, presentation and communication skills.
Excellent team spirit.

Specific Knowledge:
Excellent understanding and feel for marketing practice and principles in a retail environment.

职位申请程序:

This job is regular.

请发送您的简历到下边的电子邮箱:
mbcareer@daimler.com

梅赛德斯-奔驰

梅赛德斯-奔驰在中国

驰骋不息 志在高远
梅赛德斯-奔驰的中国轨迹

更多信息

梅赛德斯-奔驰

了解更多梅赛德斯-奔驰的相关信息:



梅赛德斯-奔驰(中国)首页