If your vehicle is recovered to a dealer by Mercedes-Benz Roadside Assistance following a mechanical or electrical breakdown (not provided for driver error or accident cases), and it is clear that the repair cannot be completed on the same day as the immobilization, the driver and the passengers, (the maximum number of passengers the vehicle is legally allowed to carry), if traveling and not in the same city as where they normally live, will be given the opportunity to choose between the following options:

If your vehicle was recovered to an Authorized Mercedes-Benz Dealer for repairs following a mechanical or electrical breakdown (not provided for driver error or accident cases), and onward journey benefits were provided, then Mercedes-Benz Roadside Assistance is responsible to arrange for you to pick-up your vehicle back from the repairing Authorized Mercedes-Benz Dealer.