Senior Officer, Parts Technical SupportMBCL (CAS)

Location: Beijing Posted date: 2011-09-26
Recruiting No.: 1 Job type: Full-time Regular

Job Description:

Objective of job
Handle all parts technical issues in order to guarantee a seamingless parts operation within the wholesale and retail organization.
Job designation
1. Provide accurate parts technical support for internal and external partners; Maintain the parts master file in IMS Autoline with respect to partnumber supersession, optional partnumbers, non-validity of parts based on the information provided by DAG

2. Liaise with Daimler AG and supplier to solve parts technical matters, respectively inform the retail network

3. Prepare and provide vehicle specific parts lists to repair PC vehicles for customers & dealers
For new vehicle models liaise with Product team for defining initial stock

4. Prepare and coordinate specific campaigns with MB PC After Sales Service department for dealers, fleets and customers as required

5. Prepare and analyze daily and monthly reports

6. Conduct parts technical training internally and dealer network, as required
Qualification required
Education:
- Degree or Diploma in Automotive / Engineering
Those without academic qualifications must have a minimum of 5 years work experience

Experience:
- 3 to 5 years experience in the automotive industry, preferably, with the aftersales organization at Car Manufacturers or dealer level
Experience in technical aspects of automobiles, esp. in terms of parts

Specific knowledge:
- Knowledge of automotive parts
Good command of written and spoken English. Usage of aftersales systems (EPC, Autoline etc.)

Application procedure:

This job is regular.

Please send your application to following email:
mbcareer@daimler.com

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