


| Location: | Guangzhou | Posted date: | 2011-03-10 |
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| Recruiting No.: | 1 | Job type: | Full-time Regular |
| Objective of job |
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| • To increase number of outlets and enhance competence of dealers in respective district(s) regarding Mercedes-Benz standards, retail strategy, processes and policies. • Support Regional Manager in developing new dealerships in the region according to the retail masterplan and targets set forth by MBCL headquarters under dealer estabslishment process and DCAG autohaus architectural guidelines. • Conduct regular visits to dealers to monitor KPI s with a view of improving productivity and profitability within the district. • Coordinate all retail projects as assigned from the Central WS and Regional Manager ND |
| Job designation |
| 1. New Dealer Establishment • Steer new dealer in establishment process, coordinate with MBCL other departments, BBAC and external contractors to ensure successfully pass Pre-Opening Compliance Check (POCC) by the date signed in MOU • Monitor all new dealer construction/relocation/renovation/upgrade projects in the region, monitor status with KAB and TJPM, check and follow up on action plans with dealers • Coordinate POCC training participation with dealers • Coordinate Pre-Opening Compliance Checking with BBAC/dealer, check dealer standards compliance, propose confirmation of POCC appointment and arrange other logistics 2. Dealer Development • Conduct regular dealer visit and complete report, trouble shooting, ad-hoc support and consulting, update dealer profile • Identify dealer performance issues and examine causes based on business management reports • Use KPIs to develop and agree on action plans with dealer, follow up on corrective action plans through phone calls and dealer visits • Assist and participate in DSP consulting program for dealers • Support launch of DMS according to the priority list • Administer to concept and work on details of regional conference and other dealer events 3. Dealer Standards Auditing • Ensure that dealer conducts self-assessment and request exemptions where required, translate audit into action plan and follow up • Consolidate dealer audit results • Aggregate dealer communication feedback at the regional level • Prepare dealer standards exemption applications, discuss and agree on corrective/action plans as well post-implementation checks to ensure fulfilment 4. Target Agreement Setting and Evaluation • Discuss and consolidate formal target agreement with dealer, evaluate and report target achievement • Discuss ND related target agreement and obtain sign-off from dealers • Review ND target fulfilment regularly with dealer, develop and agree on action plans with dealer and follow up on them 5. Dealer Selection • Organize site visit, draft site visit report DSR • Conduct site visit and analyse financial assessment for dealer selection 6. Customer Satisfaction Survey • Translate corrective measures into action plan, develop function and dealer-specific monthly visit and action plan |
| Qualification required |
| Education University degree Experience 3-5 years in business development of related industry Special Knowledge Understanding of automobile industry particularly in retail network development Project management MS Office and AutoCAD Fluent in Mandarin, English |
| This job is regular. Please send your application to following email: |
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| mbcareer@daimler.com |