Assistant Manager, IT Business & ProcessMBCL (ITF/ON)

Location: Beijing Posted date: 2011-09-26
Recruiting No.: 1 Job type: Full-time Regular

Job Description:

Objective of job
- Project Management and Process consulting from the IT perspective for the areas within Marketing and Sales
- Support, operate and improve the implemented applications in the area of Marketing and Sales focusing on CRM and Used Car
- Support for process standardization and improvement in Marketing and Sales focusing on CRM and used car
Job designation
1. Maintain and support the strategic Daimler applications (CRM, Used Car and Company Car applications)
- Lead, advise and support the business users with the specialty of process and technology for daily issues in implemented applications
- Coordinate communication with the system users and 2nd level supports such as external service providers or CoC
- Manage and establish strategic relationships with key IT application suppliers

2. Demand management
- Manage the business partner relationship through the excellent communication skills and customer oriented attitude
- Provide business partner consulting and advisory with the full understanding of business with the required skill set
- Consolidate, qualify, estimate and manage demands

3. Project Implemenation Coordination
- Project lead and coordination for implementation and roll-out of applications
- Support to manage schedule, budget and internal and external resources
- Communicate and coordinate with the project members for a better understanding of the system and the processes

4. Compliance
- Be compliant with FCPA processes for IT controls for the required applications
- Provide constructive ideas and suggestions to business users for business process controls

5. IT Control
- Support IT budget planning, tracking and reporting
Qualification required
Education:
- University Degree in Computer Science, Business Administration or equivalent higher education

Experience:
- More than 4 years in information technology field, with focus on business applications
- More than 1 years experience in CRM or Marketing Related activities
- Management and leadership experience in a team

Specific Knowledge:
- Knowledge of automotive business processes (Sales and Marketing, Used Car and Financial Services)
- Good communication skill (positive, pro-active and supportive)
- Good understanding of CRM or Used Car applications
- Very Self-reliant working style
- Excellent spoken and written English
- Working in an international and intercultural context
- Technical understanding of IT infrastructure (Windows, MS Office, Lotus Notes)
- Knowledge of project management and ITIL

Application procedure:

This job is regular.

Please send your application to following email:
mbcareer@daimler.com

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