| Location: | Beijing | Posted date: | 2010-03-10 |
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| Recruiting No.: | 1 | Job type: | Full-time Regular |
| Objective of job |
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| Development and implementation of strategic and tactical concepts coupled with policies, guidelines, tools and targets to improve and maintain a profitable After-Sales business on wholesale and retail level, while increasing the Customer Satisfaction with our products and services. |
| Job designation |
| 1. After-Sales Strategy Collect market research data, competitor information and internal business intelligence. Work closely with director to develop a long and mid-term After-Sales strategy. 2. Business Development Assist to maintain and further develop a profitable and customer focussed After-Sales business on wholesales and retail level. Assist to maintain a high vehicle/customer retention and market share. 3. Product Management Develop and implement After-Sales Products and Services. Assist to develop and implement respective tools, policies and guidelines 4. Monitoring & Controlling Using controlling tools, e.g. MRA, to monitor the effectiveness of implemented products and services. 5. After-Sales Capacity Planning Monitor the vehicle population development. Assist to establish the After-Sales retail capacity and implement it by collaborating with relevant department. 6. Market Research/Analysis/Intelligence Implement, analyze and develop actions related to market research and intelligence. 7. Project Participation Participate in and contribute to internal, regional and worldwide projects and conferences. |
| Qualification required |
| Education: University degree in Business Administration, Marketing or relevant experience in strategic planning, project management and product marketing. Fluent in oral and written English. Knowledge of German will be a plus Experience: At least two years experience in an automotive business environment. Excellent analytical, research, presentation and communication skills. Excellent team spirit. Specific Knowledge: Excellent understanding and feel for marketing practice and principles in a retail environment. |
Application procedure:
| This job is regular. Please send your application to following email: |
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| mbcareer@daimler.com |
