| Location: | Guangzhou | Posted date: | 2010-01-06 |
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| Recruiting No.: | 1 | Job type: | Full-time Regular |
| Objective of job |
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| Provide technical (including tools and equipment) support, information and advice to the regional service network to enable workshops to serve customers efficiently. |
| Job designation |
| 1. Advise on enquiries from the service network and assist to solve technical problems. 2. Provide field support on particular irregularities. 3. Analyse product problems and prepare technical reports. 4. Liaise with the supplier in the set up of new dealerships and problem solving process. 4. Monitor compliance with guidelines for repair processes and operation of equipment, advise on use of information sources. 6. Conduct update technical information sessions, provide on-the-job training. 7. Monitor the processing of service measures/recall campaign. 8. Coordinate with the MBCL central department for updates on MB standards for tools & equipment. Liaise with local suppliers on pricing, contract terms & conditions. Develop and maintain a database containing all information on tools & equipment to support the network. 9. Handle the administration and logistics of all aftersales IT systems including Star Diagnosis, EPC/WIS/ASRA/DAS and licence keys for the Region. |
| Qualification required |
| Skills/Experience/Attributes: 3 years of workshop operation experience (preferably MB). Specific knowledge: Fluent in English, Mandarin; Computer literate with MS Excel, Word, Access and PowerPoint, e-mail and web. Positive attitude; Analytical skills; Consistency and accuracy in administrative task; Strong interpersonal and communication skills; Able to work as a team with other departments; Education/Training: Degree/Diploma in Mechanical/Automotive or other Technical fields; DAG/MBCL: technical/organizational training; |
Application procedure:
| This job is regular. Please send your application to following email: |
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| mbcareer@daimler.com |
